Privacy Policy – Perth Steam Works App

Effective Date: 01/04/2026

1. Who We Are

Perth Steam Works (AUSREC WA PTY LTD) (“we”, “us”, “our”) operates this mobile application (the “App”) in Australia in connection with our venue and services.

We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), overseen by the Office of the Australian Information Commissioner.

2. Age Requirement

This App is intended for use by individuals aged 18 years and over only. By using the App, you confirm that you meet this requirement.

3. Information We Collect

We collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Date of birth (for age verification)

  • Account login details

Location Data

  • Approximate or precise device location (if enabled)

  • Location within or near our venue

You can disable location access in your device settings, but some features may not function correctly.

Usage Data

  • IP address

  • Device type and operating system

  • App usage (features used, session duration, interactions)

  • Diagnostic and performance data

Transaction Data

  • Purchase and transaction history

  • Data linked to venue systems

Push Notification Data

  • Device identifiers (e.g. push tokens)

  • Interaction with notifications

4. How We Use Your Information

We use your information to:

  • Provide and operate the App

  • Manage your account

  • Enable location-based features

  • Process transactions and purchases

  • Send service notifications and updates

  • Send marketing communications (you can opt out)

  • Improve app functionality and performance

  • Comply with legal obligations

5. Sharing Your Information

We may share your information with:

  • Service providers (hosting, analytics, communications)

  • Point-of-sale systems such as Bepoz

  • Payment processors

  • Contractors and professional advisors

  • Law enforcement or regulators where required

We do not sell your personal information.

6. Third-Party Services

The App may use third-party services (e.g. analytics, messaging, or payment providers). These services may collect and process data according to their own privacy policies.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the App and services

  • Meet legal obligations

  • Resolve disputes

We may retain de-identified data for analytics.

8. Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You may:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Opt out of marketing communications

  • Request deletion of your data (subject to legal obligations)

10. Your Choices

  • Location Data: Can be disabled in device settings

  • Push Notifications: Can be disabled in device settings

  • Marketing Communications: You can unsubscribe at any time

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be made available within the App.

12. Contact Us

If you have questions or requests regarding your privacy:

Perth Steam Works
Email: admin@perthsteamworks.com.au